Business owners and frontline employees interact with a variety of customers and behavior. This inter-active workshop will help front line personnel with situational awareness and strategies to recognize and respond to problematic behavior. Participants will learn about body language, tone of voice and active/reflective listening to de-escalate situations and create a safer and more productive environment....
Start the year off right by developing your 2023 Marketing Plan! In this workshop you will learn the components to help you decide what makes sense for your marketing plan - social media, content creation, video, traditional ads, search, earned media and other traditional and digital forms of marketing. Don’t miss this opportunity to get...
Are you ready to start your own business? Learn the myths of entrepreneurship and what it really takes to start your own business. Please join the Enterprise Center and Robert Schick, SCORE Certified Mentor, Northeast Massachusetts Chapter for this ninety minute interactive workshop. The workshop will include a question-and-answer segment. This informative workshop is...
Shehla Syed, IP Strategist & Litigator, Trademark, Copyright & Patent Attorney Since the pandemic, the shift to more on-line business is everywhere. As beneficial as it is to conduct business online, it is also challenging to navigate the changing landscape, understanding your obligation & responsibilities and legal pitfalls. This presentation will discuss how...
