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Managing Conflict (Full Day)

MANAGING CONFLICT This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. On successful completion of this course, students will be able to: develop skills to assess a conflict situation and monitor their reaction to the conflict; utilize effective communication techniques to manage conflict in a proactive manner,...

$250.00

Basic Mediation Training (36-hours)

Salem State University 352 Lafayette St., Salem

Register before June 12 at noon and receive an early registration discount! The Basic Mediation Training program provides in-depth coverage of the mediation process and the principles of conflict management through presentations, exercises, discussions and role-plays. The training complies with the MA Supreme Judicial Court (SJC) Uniform Rules on Dispute Resolution and meets the requirements...

$595.00

Fundamentals of Leadership for First-time Supervisors and Managers (Full Day)

FUNDAMENTALS OF LEADERSHIP FOR FIRST-TIME SUPERVISORS AND MANAGERS (FULL-DAY) In this one-day program, you will learn critical leadership skills so that you are able to step forward with confidence as a leader in your organization. You will develop practical, necessary skills such as managing your time well, communicating effectively, and delegating work to others. You...

$250.00

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