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Organizational Behavior (Full Day)
(This class is also part of the Human Resources Certificate Program)
New Date: Thursday, October 5, 2017
9:00 am – 3:30 pm
The Enterprise Center at Salem State University
The one-day program defines organizational behavior and identifies the variables and characteristics that influence an individual’s behavior in the workplace. Students will learn about groups and teams, decision-making processes, and conflict management within an organization. Course activities also cover communication styles, channels, organizational structure, and culture and its impact on employees. Students also learn how to perform a job analysis and job redesign.
- Understanding organizational behavior
- Organizational behavior fundamentals
- Communication and power
- Organizational dynamics for individuals
- Individual characteristics
- Factors driving individual behavior
- Group and team dynamics
- Organizational dynamics for groups
- Organizational dynamics for teams
- Organizational processes
- Communication styles and channels
- Decision making
- Conflict management
- Power, politics, and leadership
- Power and politics in organizations
- Leadership in organizations
- Organizational structure
- Elements of structure
- Types of structures
- Effects of structures
- Job and workspace design
- Job design
- Work-space design
- Organizational culture
- Positive culture
- Managing diversity
NOTE: Download a parking permit when you register. Print the permit and display it on your dashboard.
REFUND POLICY: 100% refund before the first class meeting. 50% before the second class meeting. No refunds after the second class meeting. In the case of a Salem State Online class, 100% refund before the scheduled start date. No refunds once the Salem State Online class begins. For all other online classes (Gatlin, Ed2go, or MindEdge, no refunds of any kind will be issued). Please call Andrea DiVirgilio at 978-542-6302 for more information.
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