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MANAGING YOUR ONLINE REPUTATION
Enterprise Center at Salem State University
121 Loring Ave | Salem, MA, 01970
February 8, 2018 @ 8:30 am - 10:30 am
Your business’s online reputation includes all the things that are being said about you by other people online. Scary, right? It doesn’t have to be. Find out why it is extremely important, yet easy, to implement a system to monitor your online reputation. Turn bad reviews around and highlight great reviews to work for you. Complainers can be turned into champions with simple retention tactics and great communication. How you handle negative online reviews says way more about your business than the actual reviews do. Online Reputation Management can be a big task. Having a solid plan makes it manageable. | FREE
Speaker: Rafael Barbosa, Principal & Creative Director, Center Cut Marketing
Rafael Barbosa Bio
Rafael is the principal & creative director for Center Cut Marketing, which manages online reputation plans for businesses. He is an idea guy, food lover, marketing hotshot. Hailing from a large Brazilian family with countless years of hospitality and restaurant experience, Rafael was practically born spatula-in-hand! Immersing himself in the industry from a young age, he continued to climb the ladder combining his love (obsession) for food with his marketing talents. This naturally led to years of both operating and marketing for a multi-unit chain. Playing with food thus instilled the birth of Center Cut Marketing.
A little bit about him: If he’s not in the kitchen, or cooking up the latest marketing strategy, find Rafael pursuing his passion of Brazilian Jiu Jitsu – improving on his brown belt status!