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MANAGING CONFLICT
This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. On successful completion of this course, students will be able to: develop skills to assess a conflict situation and monitor their reaction to the conflict; utilize effective communication techniques to manage conflict in a proactive manner, and resolve conflict through identifying its source, and determining and implementing the best solution.
Instructor: James Hannon, The Training Associates
Location: The Enterprise Center at Salem State University
REGISTER NOW!
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Upcoming Workshops
Recruiting and Retention During Challenging Times
Tue, Dec. 6, 2022 - 8:30am - 10:00am
Responding to Municipal Bids and RFPs to Grow Your Business
Thu, Dec. 8, 2022 - 8:30am - 9:30am
Are You Ready to Scale Your Business?
Tue, Dec. 13, 2022 - 8:30am - 10:00am
