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MANAGING CONFLICT
This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. On successful completion of this course, students will be able to: develop skills to assess a conflict situation and monitor their reaction to the conflict; utilize effective communication techniques to manage conflict in a proactive manner, and resolve conflict through identifying its source, and determining and implementing the best solution.
Instructor: James Hannon, The Training Associates
Location: The Enterprise Center at Salem State University
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Upcoming Workshops
Small Business Resource Webinar: Massachusetts Supplier Diversity Office
Wed, Jan. 22, 2025 - 9:00am - 10:00am
Achieve More with GenAI: AI as Your Ultimate Business Collaborator
Thu, Jan. 23, 2025 - 9:00am - 12:00pm
Email Marketing Unleashed: Strategies for Success
Tue, Jan. 28, 2025 - 8:30am - 10:30am
