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Managing Conflict

Enterprise Center at Salem State University
121 Loring Ave | Salem, MA, 01970

February 23, 2018 @ 9:00 am - 3:30 pm

| $250.00

MANAGING CONFLICT

(This class is also part of the Business Management Skills Certificate – Part I

Friday, February 23, 2018

9:00 am – 3:30 pm

The Enterprise Center at Salem State University

This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. On successful completion of this course, students will be able to: develop skills to assess a conflict situation and monitor their reaction to the conflict; utilize effective communication techniques to manage conflict in a proactive manner, and resolve conflict through identifying its source, and determining and implementing the best solution.
Instructor: James Hannon, The Training Associates
Location: The Enterprise Center at Salem State University

REGISTER NOW

NOTE: Download a parking permit when you register.  Print the permit and display it on your dashboard.  A permit will also be emailed to you the day before the class begins.

REFUND POLICY: 100% refund before the first class meeting. 50% before the second class meeting. No refunds after the second class meeting. In the case of a Salem State Online class, 100% refund before the scheduled start date. No refunds once the Salem State Online class begins. For all other online classes (Gatlin, Ed2go, or MindEdge, no refunds of any kind will be issued). Please call Andrea DiVirgilio at 978-542-6302 for more information.

Details

Date:
February 23, 2018
Time:
9:00 am - 3:30 pm
Cost:
$250.00
Event Category:

Venue

Enterprise Center at Salem State University
121 Loring Ave
Salem, MA 01970 United States
Phone:
978-542-7528
Website:
http://enterprisectr.org

Organizer

Salem State University
Phone:
978-542-6558

Presenters