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Human Resource Skills Certificate Program

The Enterprise Center at Salem State University
121 Loring Ave | Salem, MA, 01970

September 15, 2017 @ 9:00 am - 3:30 pm

| $750.00

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Human Resource Skills Certificate Program

Fridays, September 15, October 13, Thursday November 16 and Friday, December 1, 2017

9:00 am – 3:30 pm

The Enterprise Center at Salem State University

This certificate program consists of four modules that will give you the concepts and principles you need to hone your business knowledge and help you implement effective practices in the business world.  This program will provide valuable skills to transition employees into new management positions, and help them build a foundation for success. Managers and supervisors, who would like a basic skills refresher, will also benefit from this program. Modules may be taken individually, and in any order, for those not seeking a certificate. See website for individual course registrations.

  • Organizational Behavior (Full Day)
  • Hiring Top Performers (Full Day)
  • Performance Management A(Full Day)
  • Employee Retention (Full Day)

Organizational Behavior
In this program, you will learn about groups and teams, decision-making processes, conflict management within the organization, communication styles, channels, organizational structure and culture. Participants will learn how to perform a job analysis and job redesign.
Friday, September 15, 2017               9:00 am – 3:30 PM

Hiring Top Performers
this is a course for managers, supervisors, and team leaders with recruitment responsibilities who need to develop strong skills related to making great hiring choices.
Friday, October 13, 2017             9:00 am – 3:30 PM

Performance Management
Learn how to help employees find meaning in their jobs and stay on course, how to maximize employee input and participation during an appraisal, how to maintain positive communication about expectations versus performance, and how to follow up on agreements reached.
Thursday, November 16, 2017       9:00 am – 3:30 PM

Employee Retention
Learn the critical ideas of employee retention using the Three Rs of employee Retention – Respect, Recognition and Rewards – as the basis for any program designed to keep people interested and engaged.
Thursday, December 1, 2017       9:00 am – 3:30 PM


NOTE: Download a parking permit when you register.  Print the permit and display it on your dashboard.

REFUND POLICY: 100% refund before the first class meeting. 50% before the second class meeting. No refunds after the second class meeting. In the case of a Salem State Online class, 100% refund before the scheduled start date. No refunds once the Salem State Online class begins. For all other online classes (Gatlin, Ed2go, or MindEdge, no refunds of any kind will be issued). Please call Andrea DiVirgilio at 978-542-6302 for more information.






September 15, 2017
9:00 am - 3:30 pm
Event Category:


Salem State University


The Enterprise Center at Salem State University
121 Loring Ave
Salem, MA 01970 United States
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