Become a Member

Facebook for Business Tips 

Trying to reach your target audience through social media? Or maybe you are trying to expand your audience to include other demographics? Facebook for Business is a great place to start, especially since it now has over 2.23 billion monthly active users. 

A business page on Facebook has never been easier to create and maintain. Let’s take a closer look at what you need to do to get going on Facebook and some tips to keep users returning to your page. 

Create a Business Page 

Follow this link to create a business page. To get started, choose a Page category either business or community depending upon your needs. From there, you will be prompted to add a cover photo. We suggest something familiar such as an image of your office, logo, or products. Choose wisely because this icon image will appear every time you post. From there you will want to fill out all of the business information sections including a short description of your business, hours of operation, phone number, website address, and a link to Google Maps so customers can easily find you. 

Once the page has been created, you can customize it for your business with tabs that make sense for your field. For example tabs could include: your posts, your photos, reviews of your business, special offers, community events, important dates, or videos. Get creative! 

Posting to Facebook 

Now the fun begins! You can start posting on your page and start gathering Facebook likes, friends, and followers. Be sure that each time you post you are doing it with content in mind. You should not just post randomly and without purpose. Have a content brainstorming session that will help you come up with the top things you think your customers will want to read. For example, include links to articles in your field, pictures of your office or product, employee spotlights, specials and discounts, insider tips, or maybe infographics that can easily be shared. It’s really up to you whether you want to be informative, funny, creative, or thinking outside the box. 

Create a Social Media Calendar 

In order to not overwhelm your readers with too many posts or multiple posts a day, it is important to create a social media calendar. A simple list of what you will post on specific days will help you stay organized and keep you from over posting the same topic. Remember, Facebook allows you to schedule posts whenever you want, or you could use a social media manager like Hootsuite

Respond to Readers 

Facebook recognizes companies that respond quickly to readers with a “Very responsive to messages” badge below your Page’s cover photo if you have a response rate of 90% and a response time of 15 minutes over the last seven days. That means that you are on the page often and maintaining connection with your clients. 

Post at the Best Times for your Audience

According to research published on HubSpot  there is data out there on optimal times to post on Facebook. The best time to post on Facebook is 3:00 p.m. on Wednesday. Other optimal times include 12:00–1:00 p.m. on Saturdays and Sundays and 1:00–4:00 p.m. on Thursdays and Fridays. Engagement rates are 18% higher on Thursdays and Fridays, and weekdays from 1:00–4:00 p.m. tend to see the highest clickthrough rates. On Fridays, Facebook use spikes by 10%. Since people tend to be happier on Fridays, marketing guru Neil Patel suggests posting funny or upbeat content to match your audience’s mood. The worst time to post on Facebook are weekends before 8:00 a.m. and after 8:00 p.m., according to SurePayroll’s research.

Do you need more information about Facebook for Business? Consider attending our workshop on September 26th. 

 

Improving Brand Awareness

How familiar with your product or services are consumers? Do they recognize a tagline, a color palette, or a logo that is associated with your brand? Brand awareness is critically important because it helps your company stand out from the others in your field.

Take for example the products Kleenex or Bandaids. We all know I am referring to tissues and bandages, right? There are plenty of other brands that create tissues and bandages but the brand names are so widely known that they are used interchangeably as the products themselves. That is exceptional brand awareness!

To what extent is your brand recognized by consumers? Do you want to improve that and don’t know where to start? Here are a few suggestions to get your brand out there and carve out a name for your business product or services.

Build Content on Your Website

We have all heard that “content is king,” so start by building content on your website. One of the fastest and easiest ways to do this is to start a blog. Posting even a few times a month can increase the amount of content on your site which increases your SEO, which starts the ball rolling. Make your content interactive and shareable in the form of quizzes, feedback, or calculators and you will boost your awareness in leaps and bounds.

Partnerships and Community Involvement

You have seen the sponsor names on the back of little league hats, or on the signs around town where local businesses take a financial role in community events. Be a part of that in order to get involved in your local community and to promote your brand as well. Partner with other companies to help provide a service or to improve a neighboring event. The networking connections will be priceless and the word of mouth marketing about your company will be excellent.

 

Be Present on Social Media

People who are on social media love to share videos, graphics, quotes, and interesting articles. Make sure your brand is represented with your own unique posts on Facebook, Twitter, Instagram or whatever channel your demographic indicates.

Connect with Industry Publications

Part of getting your brand out there is being known by people in your industry. Contact magazines, news sources, industry blogs, or other publications (online or offline) and see if they’ll publish your content or company news.

Connect with Consumers Via Newsletters and Email

Now we are not saying to overwhelm your client list with emails and newsletters just for the sake of sending them. Instead, send well planned emails or newsletters informing consumers of new products, services, promotions, or even content that is new to the people in your field. Consumers love to feel like they are getting the inside scoop and are gaining valuable information by reading your newsletters or emails. This will help mark you as a leader in your field and promote your brand.

Do you need help finding new and innovative ways to promote your brand. Enterprise Center often has workshops with industry leaders who can help. Check our calendar often as we are adding programs and workshops all the time.

 

Print Marketing To Increase Sales

We live in a digital world, with emails, newsletters, pop up ads, and a constant influx of marketing materials on a daily basis. It stands to figure that businesses would cash in on this method of marketing since it seems like everyone is constantly on their devices checking their inboxes and social media. Shouldn’t print marketing be a thing of the past? Not at all.

Check out some of these startling statistics regarding print media and how it is very much still alive in the world of marketing and sales.

  • 79% of households say they read or scan direct mail ads
  • Direct mail marketing yields a 13-to-1 return on investment ratio
  • 39% of customers report trying a business because of direct mail ads
  • 56% of customers find print marketing to be the most trustworthy

Wondering about the benefits of print marketing vs. digital? Here are several reasons why print marketing is still thriving.

Print is Tangible

Print ads are tangible. They can be held, put on a fridge, and carried until used. A digital ad is only seen and then, many times, completely forgotten. Americans are far too quick to scroll past a digital ad or coupon as compared to a print ad. Many customers say they like the fact that an ad, a postcard, business card, or coupon can be held onto as a reminder until it is used. It is also a great way to keep contact information as well.

Print Marketing and A High Response Rate

According to PrintIsBig.com, advertisers spent $167 per person on direct mail in 2015, and earned $2,095 — that’s a 1,255 percent return! The numbers are actually increasing each year. Deluxe Online reports that studies prove that combining print marketing with digital promotions drives higher response rates and conversions than using digital-only communications. Honestly, who has the time or inclination to remember all of the online ads they see?

Print Conveys a Message of Trust

Print ads are the most trustworthy ads there are. Too many of us are afraid to click on a digital ad for fear that it will lead us down the rabbit hole to inadvertently downloading a virus. A print ad induces no such fear.

Is your company using print advertising? Find out more about how this marketing tool can help boost your sales and create brand awareness for your business. Check out our seminar on, “Creating print Marketing Materials to Attract Customers” with local CEO Mike Sperling of Sperling Interactive. The seminar is on June 6 from 8:30 am – 10:30 am.

 

Basics of Branding

Branding – Coca-Cola, Apple, and McDonalds know how to do it so well that consumers recognize colors and logos before they even see the product name. Branding is big business especially if you want clients to recognize your slogan, logo or color palette. Entrepreneur online states it best, “Your brand is your promise to your customer. It tells them what they can expect from your products and services, and it differentiates your offering from your competitors.” Here are some basics that you should consider when it comes to branding your company, service or product.

  • Define – As a company define your brand. Decide on what your mission and goals are. Include a description on what your target audience is and how you plan to reach them. Define the benefits of your product/service as well as how you want people to view your business.
  • Create a Voice, Logo, Tagline and Color Palette – Each of these items will make your product or service easily recognizable and create a link to consumers every time they hear, see or identify with your business.
  • Build Your Brand – Key areas to consider are: your business name, the names of your products or services, any slogan you use, your logo, the style and quality of your stationery, product pricing and packaging, your premises, where and how you advertise, how you and your employees dress, how you and your employees behave and your company website.
  • Do Your Research – Find out what the competition does and do something to make your company stand out from the rest. Where does your business succeed and beat the competition and where does it fall short.
  • Review – Plan a regular review of how your brand is doing. Consider how consumers view your brand and how easily your service and products are recognized.

Perils of Rebranding

How your clients and customers perceive your brand can mean a lot for your bottom line. If your color palette. logo, tagline and perception of your product or services is rebranded sloppily you may encounter trouble. While rebranding may be a fresh start it also have several perils that entrepreneurs need to be aware of and avoid at all costs.

 

  • Know Why – Knowing why you are setting out to rebrand your service or product is important. You need valid reasons of why you are changing your logo, tagline or color palette in order to do it successfully. Having valid reasons for scrapping your old brand awareness and building a new one will keep you focused.  
  • Consult the Public and Employees – If your employees are not on board and your customers are confused, you may encounter some resistance on your quest to rebrand your image. Be sure to consult both groups before you start a rebranding campaign.
  • Backlash – Avoid alienating your loyal customers if you are trying to rebrand. Backlash can mean customers miss the old way of doing things and how your company was perceived. Think about how customers revolted when Coca Cola reworked its slogan and cola formula to reach new customers. Epic failure.

 

Check out these companies that failed at rebranding their products from Coca Cola, tropicana orange juice or The Gap.

What is Rebranding?

 

For many of us in the business world, we understand what branding means and how it works to help consumers recognize and understand a product or service. Rebranding is something that many marketing agents are weary of and may be nervous to start fresh, so let’s look at what rebranding is and what the common steps are to do this.

Rebranding is the creation of a new look and feel for an established product or company. The usual goal of rebranding is to influence a customer’s perception about a product or service or the company overall by revitalizing the brand and making it seem more modern and relevant to the customer’s needs.

If your company is getting lost in the busy internet world of marketing, you may want to consider rebranding your company name or product. To do this you will want to consider the following suggestions.

  • Obtain Customer Feedback – Talk to your customers through questionnaires either online or in person, and ask what they would like to see from your company. Find out what your clients feel, think and want from your company. These suggestions can help you set a course to branding success. Be sure to find out what is NOT working for your customers as well.
  • Gather Employee Feedback – Your employees are a vital part of your company. They will have important feedback about how to improve your company and your overall brand name.
  • Start promoting your New Brand – Use any new channels whether social media or traditional methods to start getting the new branding out there. If you want to transition from an older branding strategy you may want to spend a little bit more on your advertising for a month or two.
  • Be Consistent – Keep branding your service or product consistently. According to Open Forum, “Once you have established who and what you want to be, do not change it except for tweaks and slight adjustments. It takes 10 to 12 ‘touches’ for a customer to even notice you.”

 

BLS Provider CPR (1-day Initial or Renewal Course, multiple sessions available)

(Initial or Renewal Course based on the 2015 AHA Guidelines)
Basic Life Support (BLS) is the foundation for saving lives after cardiac arrest. This course teaches both single-rescuer and team basic life support skills for application in both in-facility and prehospital settings. This course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills.

In addition, BLS training can be appropriate for first responders, such as police officers and firefighters, as well as for laypeople whose work brings them into contact with members of the public, such as school, fitness center, or hotel and restaurant employees.

Students must pass a written exam and skills test in order to qualify for a BLS Course Completion Card.
Upon successful completion of this course, students will receive a completion cad valid for 2 years.

Conveniently scheduled on Saturday, please choose the session that works best for you.

REGISTER NOW!

Key Components of Logo Design

A logo is a memorable, eye-catching symbol of your company’s brand. A great logo is one that hooks your intended consumer within a few seconds of viewing. Sounds simple enough, right? The professionals sure do make it look easy but it is anything but. There are millions of logos out there every day bombarding consumers at every turn. The ability to create one that is iconic is no easy feat.  Here are a few suggestions from the design experts.

  • Keep it Simple – Logos need to be very adaptable to size, so the simpler the design the easier it is to identify no matter what size it is being viewed. We suggest you test your design on all sizes such from as large as billboard size to as small as a business card or ad on Facebook. If it has too many details it may not view well in smaller scales.
  • Make it Memorable – Some of the best logos have the ability to stay with the consumer and almost imprint on the brain. The goal should be to grab the attention of the viewer with a simple design that makes an impression and stays with them.  For example, the Nike symbol or the McDonald’s arches are simple and easy to remember.
  • Versatility – A good logo can be altered and still easily recognized. For example, the logo should have the capability of being viewed in color or black and white – yet still be easily identified as your brand’s logo. Versatile also means that your logo should be identifiable in small and large scales.
  • Timeless – If your logo is trendy, it might be perfectly fine for right now but a few years down the line it may seem dated and out-of-style. Stick with logos that are classic.
  • Color and Font Considerations – Be careful with color and font selection. University of Loyola, Maryland, published research that showed color can increase brand recognition by 80 percent. The underlying reason being there is a strong correlation between emotional responses and color, implying that the selected color will determine how your brand is viewed. In addition, select a font that translates well across different media and sizes.

Building your Brand

A brand is anything-a symbol, design, name, sound, reputation, emotion, employees, tone, and much more-that separates one product or service from another. For McDonald’s its the snappy slogans and “golden arches”. For Apple Corporation it is innovation and those adorable lowercase letter “i” added to each product. While not every company can be a McDonald’s or Apple, each every company should spend considerable time crafting and building their brand image. Every business does not need to be world famous in order to have a successful brand. Here are a few tips to consider when building your brand image.

  • Know who your target audience is. This may mean some careful research using analytics from your media campaigns both print and digital. Once you have this focus, it will be easier to zone on on your best consumers and start molding your brand image.
  • Clearly define who you are as a company: innovative, trustworthy, experienced.
  • Stand for something you believe in.
  • Differentiate yourself from the competition. Find out what makes you different and special. You must be aware of both your strengths and weaknesses.
  • Be extremely consistent with your visual image as well as written image.
  • Make sure all communications, individual or mass, are consistent and in line with brand positioning.
  • Be consistent with your color pallet across all marketing medias. Keeping the look the same will make it easy to identify your product or service.
  • Use customer service as a way to drive home your brand.
  • Train your employees to embody the brand and what it equals.
  • Reward loyal customers and fans with perks and special treatment to show your appreciation.
  • Do not mimic other companies that are in your field. Make your company stand out with service and look.
  • Make sure your logo/slogan and tagline is on everything your company touches from print media to social platforms.
  • Keep the dialogue ongoing with your customers. Treat them well and it will comeback to you in spades.
  • Make sure that every point of contact stays true to who you are as a company.

Building and maintaining your brand image is a major part of the success of your growing business.