The Enterprise Center
Clues to Success: Reading People and Sizing Up Situations

Clues to Success: Reading People and Sizing Up Situations

Get the latest thinking on how emotions figure into customer and employee satisfaction, motivation, transformational leadership and more

Events are held at the Enterprise Center at Salem State University 121 Loring Avenue, Salem, MA unless otherwise noted.

Clues to Success: Reading People and Sizing Up Situations

Clues to Success: Reading People and Sizing Up Situations

Date: Thu November 8, 2012 | 8:30am - 10:30am

Admission: FREE

Specialists now recognize that emotions play a significant role in business. Get the latest thinking on how emotions figure into customer and employee satisfaction, motivation, transformational leadership and more…and how you can use your “emotional intelligence” to identify, assess and manage people and environments.

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Speaker:

Gavriel Meirovich, Associate Professor of Management, Salem State University

Gavriel Meirovich is Associate Professor of Management at Salem State University, Bertolon School of Business in Salem, Massachusetts. He has earned his Ph.D. in Management from Yaroslavl University, Russia. He teaches management courses both on Undergraduate and Graduate levels. He published 15 papers in academic peer-reviewed journals. His research and consultant interests are in the fields of Emotional Intelligence; Business Ethics; Total Quality Management Applications; Quality in Higher Education.