Tag Archives: Professional Education

Business Ethics

Business Ethics

Friday, September 29, 2017

9:00 am – 3:30 pm

The Enterprise Center at Salem State University

This program introduces the participant to the fundamentals of business ethics. You will learn about the decision-making process to solve ethical dilemmas, unstanding barriers and consequences when making ethical decisions, and the process for blosing the shistle when unethical situations arise. Course activities also cover identifying common managerial ethical issues, being proactive with ethical issues, addressing subordinates’ ethical issues, identifying causes of unethical behavior, recognizing unethical behavior, and ending unethical behavior in the workplace.  Participants will aslo learn about organizational ethical principles, and the four categories of corporate social responsibility. Finally, students will learn how to develop a code of ethics and execute an internal ethical audit.

  1. Topics Include:
    1. Ethical decisions
    2. Basics of business ethics
    3. Making ethical decisions
  2. Whistle-blowing
    1. Whistle-blowing criteria and risks
    2. The Whistle-blowing process
  3. Managerial Ethics
    1. Ethical Management
    2. Subordinates’ ethical issues
  4. Unethical behavior
    1. Recognizing unethical behavior
    2. Ending unethical behavior
  5. Organizational ethics
    1. Organizational ethics basics
    2. Ethical principles
    3. Ethical safeguards
    4. Corporate social responsibilities

REGISTER NOW

NOTE: Download a parking permit when you register.

REFUND POLICY: 100% refund before the first class meeting. 50% before the second class meeting. No refunds after the second class meeting. In the case of a Salem State Online class, 100% refund before the scheduled start date. No refunds once the Salem State Online class begins. For all other online classes (Gatlin, Ed2go, or MindEdge, no refunds of any kind will be issued). Please call Andrea DiVirgilio at 978-542-6302 for more information.

 

Continuing Education Institute for Tax Accountants

The Continuing Education Institute for Accountants is a ten-week program aimed, not only to meet the continuing Education requirements of Attorneys, SPAs, EAs and other who represent taxpayers before the IRS but to inform others who are interested in the latest developments in Federal and State taxes. the program will meet the ethics CPE requirements of both the IRS and the Commonwealth of Massachusetts. Instructors are CPA’s, EAs and Attorneys from the private sector as well as recently retired IRS and DOR agents. The program will start on Monday, September 25 at 7 pm, a the Enterprise Center at Salem State University, Central Campus, in the Sullivan Training Room.  Seating is limited.  For additional details on the topics of the 2016 program, please contact the Institutes Director, Earl Bean, CPA at earlsbean@aol.com.

NOTE:  The class meets September 25-December 18. from 7:00 pm – 9:45 pm. at the Enterprise Center at Salem State University, 121 Loring  Avenue, Salem, MA 01970. A Parking Permit will be emailed to you before the first class meeting.   All registrations MUST INCLUDE A VALID EMAIL ADDRESS.

REGISTER NOW!

Business Management Skills Certificate Program – Part II (5 Sessions)

 Business Management Skills – Part II
Fridays, September 29, October 27, October 6 & 13, and November 10

The Enterprise Center at Salem State University

This certificate program consists of four modules that will give you the concepts and principles you need to hone your business knowledge and help you implement effective practices in the business world.  This program will provide valuable skills to transition employees into new management positions, and help them build a foundation for success. Managers and supervisors, who would like a basic skills refresher, will also benefit from this program. Modules may be taken individually, and in any order, for those not seeking a certificate. See website for individual course registrations.

  • Business Ethics (full-day)
  • Practical Project Management (2 full days)
  • Effective Business Writing (full day)
  • Maximizing Efficiency with Processes and Procedures (half day)

BUSINESS ETHICS (FULL-DAY)
In this one-day program we will introduce the fundamentals of business ethics. Participants learn about the decision-making process to solve ethical dilemmas, understanding barriers and consequences when making ethical decisions, and the process for blowing the whistle when unethical situations arise. Course activities also cover identifying common managerial ethical issues, being proactive with ethical issues, addressing subordinates’ ethical issues, identifying causes of unethical behavior, recognizing unethical behavior, and ending unethical behavior in the workplace. You will also learn about organizational ethical principles, and the four categories of corporate social responsibility. Finally students will learn how to develop a code of ethics and execute an internal ethical audit. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help insure your success.
Friday, September 29, 2017               9:00 am – 3:30 PM

PRACTICAL PROJECT MANAGEMENT FOR SMALL BUSINESS
This 2-session course will allow small business the ability to leverage basic Project Management values to ensure success in the execution of their projects.
Fridays, October 6 & 13, 2017

EFFECTIVE BUSINESS WRITING
Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

On successful completion of this course, you will be able to:

  • organize and write clear and concise email and instant messages that are appropriate to your company’s business culture
  • write effective business communications
  • write letters that are clear, precise, and appropriate to your audience
  • organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of persuasion.

Friday, October 27, 2017             9:00 am – 3:30 pm PM

MAXIMIZING EFFICIENCY WITH PROCESSES AND PROCEDURES
Setting up systems and processes are and important part of running a small business, even for sole proprietors. Documenting your daily operations in a business operations manual creates systems, consistency and value in your business. A well-written manual, also serves as a great training tool.

There are a variety of ways to set up a business manual. In this 4-hour class, you’ll learn:

  • Why a manual is important to running your business
  • How to document your day-to-day processes
  • How to set-up your manual and which key elements are a must
  • How to create checklists
  • Resources and tool to use in your manual
  • How to best use your manual
  • How to keep your processes and procedures updated

Disorganization can be costly to a business. Setting up processes will help increase productivity, save time and will eliminate misunderstandings among employees regarding their responsibilities. Most important, a manual will help you maintain the quality of business you have worked so hard to create.
Thursday, November 9, 2017       9:00 am – 3:30 PM

REGISTER NOW!

NOTE: Print a parking permit when you register.  Display the permit on your dashboard.

REFUND POLICY: 100% refund before the first class meeting. 50% before the second class meeting. No refunds after the second class meeting. In the case of a Salem State Online class, 100% refund before the scheduled start date. No refunds once the Salem State Online class begins. For all other online classes (Gatline, Ed2go, or MindEdge, no refunds of any kind will be issued). Please call Andrea DiVirgilio at 978-542-6302 for more information.

 

Managing Conflict (Full Day)

MANAGING CONFLICT

This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. On successful completion of this course, students will be able to: develop skills to assess a conflict situation and monitor their reaction to the conflict; utilize effective communication techniques to manage conflict in a proactive manner, and resolve conflict through identifying its source, and determining and implementing the best solution.
Instructor: James Hannon, The Training Associates
Location: The Enterprise Center at Salem State University

REGISTER NOW!

Basic Mediation Training (36-hours)

Register before June 12 at noon and receive an early registration discount!

The Basic Mediation Training program provides in-depth coverage of the mediation process and the principles of conflict management through presentations, exercises, discussions and role-plays. The training complies with the MA Supreme Judicial Court (SJC) Uniform Rules on Dispute Resolution and meets the requirements of Mass General Laws, Chapter 233, Section 23C to establish mediator confidentiality.

The training will be conducted by North Shore Community Mediation Center’s Professional, experienced lead trainers and coaches.

Who should attend:

  • Managers, human Resource and other Business Professionals
  • Social Workers, health Service providers, Mental Health professionals
  • Attorneys, Paralegals, Court Employees
  • Educators, college Students
  • Community Leaders, Retirees
  • Anyone interested in learning to constructively deal with the inevitable conflicts that arise in their personal and professional lives.

NOTE: This training program meets for 6 sessions, as follows:

  1. 1. Wednesday July 12 4:30 pm – 8:30 pm Room CC111
  2. 2. Friday July 14 8:30 am – 4:30 pm Room CC111
  3. 3. Saturday July 15 8:30 am – 4:30 pm Room CC111
  4. 4. Monday July 17 4:30 pm – 8:30 pm Room CC111
  5. 5. Wednesday July 19 4:30 pm – 8:30 pm Room CC111
  6. 6. Friday July 21 8:30 am – 4:30 pm Room CC111

A parking permit will be emailed to you before the first class session. Classroom CC111is located on Central Campus, Bertolon School Classroom Building. The entrance is directly across from Starbucks.

REGISTER NOW!

Fundamentals of Leadership for First-time Supervisors and Managers (Full Day)

FUNDAMENTALS OF LEADERSHIP FOR FIRST-TIME SUPERVISORS AND MANAGERS (FULL-DAY)

In this one-day program, you will learn critical leadership skills so that you are able to step forward with confidence as a leader in your organization. You will develop practical, necessary skills such as managing your time well, communicating effectively, and delegating work to others. You will also learn what great leaders know: how to hire the right people, how to facilitate productive meetings and handle conflicts among team members, and how to coach people to give their best job performance. This program is intended for the employee transitioning to a leadership or supervisory role, as well as senior managers and supervisors who seek advanced training in organizational leadership.
Instructor: James Hannon, The Training Associates
Location: The Enterprise Center at Salem State University

REGISTER NOW!

 

Time Management (Half-Day, Choose Morning or Afternoon Session)

TIME MANAGEMENT (HALF-DAY, CHOOSE AM OR PM SESSION)

Time is a form of currency, and TIME IS MONEY!  In this half-day session (am or pm session) you will acquire day-to-day time-management tools that will help you more effectively use your time so you can direct your energy towards fulfilling your short and long-term professional and personal goals.  By identifying improved time management and organizational skills, you, too, can use your time and energy effectively, focusing your efforts on the activities that will help you reach your goals. BONUS:  you will create and action plan for your time-management process and identify ways to evaluate and improve your efforts.
Morning Session:
Friday, June 16, 2017  9:00 am – 12:00 pm
or
Afternoon Session:
Friday, June 16, 2017  1:00 pm – 4:00 pm

Instructor: James Hannon, The Training Associates
Location: The Enterprise Center at Salem State University

REGISTER NOW!

NOTE: A parking permit will be emailed to all registered/paid participant shortly before the class date.

REFUND POLICY: 100% refund before the first class meeting. 50% before the second class meeting. No refunds after the second class meeting. In the case of a Salem State Online class, 100% refund before the scheduled start date. No refunds once the Salem State Online class begins. For all other online classes (Gatlin, Ed2go, or MindEdge, no refunds of any kind will be issued). Please call Andrea Swirka at 978-542-6302 for more information.

Leading and Developing Millennials in the New World of Work

Today’s work environment is unlike any we have seen – technology driven, flexible, fast-paced. Millennial employees think and act differently from older workers as well.  learn the managerial skills you need to lead and motivate employees ages 18-38, from hiring and setting expectations to retaining them for more than a year to two.

REGISTER NOW

NOTE: A parking permit will be emailed to all registered/paid participant shortly before the class date.

REFUND POLICY: 100% refund before the first class meeting. 50% before the second class meeting. No refunds after the second class meeting. In the case of a Salem State Online class, 100% refund before the scheduled start date. No refunds once the Salem State Online class begins. For all other online classes (Gatlin, Ed2go, or MindEdge, no refunds of any kind will be issued). Please call Andrea Swirka at 978-542-6302 for more information.

 

Organizational Communication Skills for Leaders

ORGANIZATIONAL COMMUNICATION SKILLS FOR LEADERS

This program was designed to familiarize you with the art of communicating.  You will earn to understand the importance of interpersonal skills in becoming a leader, be able to convey believability by keeping verbal, vocal, and visual communications consistent, practice the nine behavioral skills of interpersonal communication, and change your habits to improve interpersonal effectiveness.  This program is valuable whether you are currently in a leadership role, or hope to be a leader in the future.
Instructor: James Hannon, The Training Associates
Location: The Enterprise Center at Salem State University

REGISTER NOW!

NOTE: A parking permit will be emailed to all registered/paid participant shortly before the class date.

REFUND POLICY: 100% refund before the first class meeting. 50% before the second class meeting. No refunds after the second class meeting. In the case of a Salem State Online class, 100% refund before the scheduled start date. No refunds once the Salem State Online class begins. For all other online classes (Gatlin, Ed2go, or MindEdge) no refunds of any kind will be issued). Please call Andrea Swirka at 978-542-6302 for more information.

Business Management Skills Certificate Program (4 Sessions)

Salem State University Certificate Program

Business Management Skills

Fridays, June 2 ,  June 16,  June 30,  and July 142017

This certificate program consists of four modules that will give you the concepts and principles you need to hone your business knowledge and help you implement effective practices in the business world.  This program will provide valuable skills to transition employees into new management positions, and help them build a foundation for success. Managers and supervisors, who would like a basic skills refresher, will also benefit from this program. Modules may be taken individually, and in any order, for those not seeking a certificate. See website for individual course registrations.

  • Fundamentals of Leadership for First-time Supervisors and Managers (full-day)
  • Managing Conflict (full day)
  • Time Management (half-day, morning or afternoon)
  • Organizational Communication Skills for Leaders

ORGANIZATIONAL COMMUNICATION SKILLS FOR LEADERS
This program was designed to familiarize you with the art of communicating.  You will earn to understand the importance of interpersonal skills in becoming a leader, be able to convey believability by keeping verbal, vocal, and visual communications consistent, practice the nine behavioral skills of interpersonal communication, and change your habits to improve interpersonal effectiveness.  This program is valuable whether you are currently in a leadership role, or hope to be a leader in the future.
Friday, June 2, 2017       10:00 am – 4:30 PM

TIME MANAGEMENT (HALF-DAY, CHOOSE AM OR PM SESSION)
Time is a form of currency, and TIME IS MONEY!  In this half-day session (am or pm session) you will acquire day-to-day time-management tools that will help you more effectively use your time so you can direct your energy towards fulfilling your short and long-term professional and personal goals.  By identifying improved time management and organizational skills, you, too, can use your time and energy effectively, focusing your efforts on the activities that will help you reach your goals. BONUS:  you will create and action plan for your time-management process and identify ways to evaluate and improve your efforts.
Morning Session:
Friday, June 16, 2017  9:00 am – 12:00 pm
or
Afternoon Session:
Friday, June 16, 2017  1:00 pm – 4:00 pm

FUNDAMENTALS OF LEADERSHIP FOR FIRST-TIME SUPERVISORS AND MANAGERS (FULL-DAY)
In this one-day program, you will learn critical leadership skills so that you are able to step forward with confidence as a leader in your organization. You will develop practical, necessary skills such as managing your time well, communicating effectively, and delegating work to others. You will also learn what great leaders know: how to hire the right people, how to facilitate productive meetings and handle conflicts among team members, and how to coach people to give their best job performance. This program is intended for the employee transitioning to a leadership or supervisory role, as well as senior managers and supervisors who seek advanced training in organizational leadership.
Friday, June 30 , 2017               10:00 am – 4:30 PM

MANAGING CONFLICT
This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. On successful completion of this course, students will be able to: develop skills to assess a conflict situation and monitor their reaction to the conflict; utilize effective communication techniques to manage conflict in a proactive manner, and resolve conflict through identifying its source, and determining and implementing the best solution.
Friday, July 14, 2017             10:00 am – 4:30 PM

REGISTER NOW!

NOTE: A parking permit will be emailed to all registered and paid participants, before the class begins.

REFUND POLICY: 100% refund before the first class meeting. 50% before the second class meeting. No refunds after the second class meeting. In the case of a Salem State Online class, 100% refund before the scheduled start date. No refunds once the Salem State Online class begins. For all other online classes (Gatline, Ed2go, or MindEdge, no refunds of any kind will be issued). Please call Andrea Swirka at 978-542-6302 for more information.