The modern role of a Human Resources Manager is to recruit, interview, and hire employees, ensure the happiness and wellbeing of the employees in the office environment, ensure compliance with labor laws and employment standards, among other assorted responsibilities. It is a big job trying to advocate for each individual in the office, as well as trying to balance employee satisfaction with meeting the goals, objectives, and overall standards of the company, but someone’s got to do it. Due to the difficulties of this job, there are common HR traps which some businesses may experience. Here are just a few, as well as tips on how to avoid or resolve them:
- Not Being Familiar with Employment Laws – As the HR rep, you should familiarize yourself with the proper procedures of hiring, maintaining, and terminating employees. If not, your company may be sued for improper or unlawful termination. Brainstorm clever interview questions that have to do with the job itself for which you are hiring, as well as a list of do’s and don’ts for your managers to follow during the interview process. These practices will help to ensure that you hire the best candidate for the position, and that you will be protected when it comes time to terminate.
- A Lack of an Onboarding Process – Onboarding means that a new employee is properly oriented with the office and that managers and employees are ready to welcome the new hire to the team. Nothing sends off a bad signal like an unacquainted, new employee who walks into an empty or quiet office on their first day, particularly when the manager or other essential personnel is absent upon the newbie’s arrival. A good practice is to make sure the manager is in the office before the new hire arrives, in order to greet and familiarize them with the workplace and environment. Current employees should also be informed of the new hire’s arrival and should invite him/her out to lunch to make them feel welcome and like a valued team member.
- Insufficient Training Periods – One of the most important, yet overlooked aspects of growing and expanding businesses is the need for continuous training. This is particularly common among smaller businesses because of the constant influx of new tasks and jobs. Combine that with the short history of the company, and you may end up with a recipe for disaster. These tasks are new to the company, meaning that people will have little-no knowledge of how to complete them. That’s where training comes into play. It is essential to train employees thoroughly, so they get a better grasp of their respective job duties, and, when the time comes, they can train someone else.
Don’t let your company be subject to common HR pitfalls and traps. The HR manager is on the front lines of the company, fighting with both the employees’ and the company’s ideals in mind. If you’ve experienced problems with your HR department, it might be time to consider formalizing it. This not only helps you hire and retain better employees, but you also build a positive reputation for your business.
It’s no secret that the military produces great leaders, and this has been proven, not only in the field, but in the office as well. Many successful businesses are led by individuals with some form of military background. For example, Verizon’s Chairman and CEO, Lowell McAdam, was in the U.S. Navy Civil Engineer Corps. for six years. Aside from discipline and obedience training as a results of boot camp, the military teaches you various skills and techniques that translate from victories on the battlefield to success in the boardroom. Here are just a few:
- Proper and Clean Attire – The military enforces a strict dress code down to shined shoes. Dressing sharp ‒ that is, well-fitting, professional clothes and coordinated outfits ‒ creates a sense of confidence, which is important in decision making and leading. Confidence is the key to making tough decisions and being sure about them, versus hesitation no matter which way you look at the situation.
- Becoming a People Person – First and foremost, the military teaches you to care for your team, and a strong team is founded on diversity. A diverse group of people means that each member has unique experiences, which may provide special skills, talent, or thought processes down the road in order to achieve goals or objectives.
- “Be, Know, Do”– Taken from the U.S. Army Manual of the same name, this is all about knowing how to do a job or perform a task. When giving instructions, orders, or just telling someone what to do job-wise, you yourself should know the ins and outs of the task itself. Lead by example and show them how to do it correctly, and they will follow suit.
The military mass-produces great leaders who can adapt and confidently lead their team into battle. The ability to adapt is important because once they’re out of the military, they can take what they’ve learned and modify it for an appropriate job setting, and achieve a level of success which might otherwise not be attainable.
(Initial or Renewal Course based on the 2015 AHA Guidelines)
Basic Life Support (BLS) is the foundation for saving lives after cardiac arrest. This course teaches both single-rescuer and team basic life support skills for application in both in-facility and prehospital settings. This course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills.
In addition, BLS training can be appropriate for first responders, such as police officers and firefighters, as well as for laypeople whose work brings them into contact with members of the public, such as school, fitness center, or hotel and restaurant employees.
Students must pass a written exam and skills test in order to qualify for a BLS Course Completion Card.
Upon successful completion of this course, students will receive a completion cad valid for 2 years.
Conveniently scheduled on Saturday, please choose the session that works best for you.
“People are definitely a company’s greatest asset. It doesn’t make any difference whether the product is cars or cosmetics. A company is only as good as the people it keeps.” Mary Kay Ash – Mary Kay Cosmetics
It’s no secret that high-performing companies have high-performing teams. How can business leaders ensure that they are building a strong staff and team to make their business successful? According to Insight Assessment Online, building a strong staff to help your company consists of three key components:
- Hire Smart – Don’t hire someone who is not highly skilled for the position you need filled. Ask yourself several questions before hiring: Does this person have the ability to expand or build on the skill set they already possess? Does this person have the self-motivation needed to be a contributing member to the team? Is the person a thinker and problem solver or do they require hand holding? Can you envision this person meshing with the rest of the team with a personality that fits with the rest of the company and ultimately your brand image? Does this person have skills that compliment the skills you already have in the office or do they have skills that fill a void in your team?
- Identify strengths and talents of team members – This may take time and some level of trial and error but place team members in positions where they can perform the best. Once you have identified each staff member’s strength or weakness, build off the positives through professional development, conferences and incentives that will make them more productive and invested workers. Position your top performers in positions that will make them shine. Match people with certain talents with others to build on their own natural strengths.
- Foster a positive environment – Encourage team members to be creative and work productively by valuing the great job they are doing. Be connected and communicative with employes so they know you are aware of their hard work. Be sure that everyone knows the ultimate goal and has clear responsibilities. A lack of clarity and purpose can confuse and frustrate teams.
- Be Flexible – Not all employees are the same. Realize that home and family life can be complicated. Team members will be more invested and possibly more productive if they worry less about what is going on at home. Does your company have a flex scheduling, telecommuting or other incentive policy that could make for happier team members? Building a strong team can sometimes mean understanding the needs of the team both at work and at home.
The Enterprise Center at Salem State University has a big announcement and wants you to be a part of it! The Enterprise Center has been working with businesses on the North Shore for more than 15 years and is now expanding and offering new programs, workshops, and events that will be of interest to companies from all industries, revenue size, employee size and business type.
To learn more about the new and improved Enterprise Center, please join us for our introductory monthly Business Breakfast on January 8, 2015 at the Peabody Marriott. Check-in, networking and breakfast begins at 7:00AM with a speaker presentation to follow. The topic for January’s Business Breakfast is, Economic Development on the North Shore: A Regional Perspective, presented by Matt Smith from the Metropolitan Area Planning Council.